Shipping policy

 

Processing Time

  • Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

  • Domestic Shipping: We offer flat-rate shipping for all domestic orders within the United States. Delivery times typically range from 3-5 business days, depending on your location.
  • International Shipping: We ship worldwide! International shipping rates and delivery times vary depending on the destination country. Please allow 10-20 business days for delivery, depending on customs processing.

Shipping Carriers

  • We use a variety of shipping carriers to ensure the most efficient delivery of your order. Our primary carriers include USPS. The choice of carrier will be determined based on your shipping address and the fastest available option.

Shipping Confirmation & Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number(s). You can track your order through the carrier’s website using the tracking number provided.

Shipping Restrictions

  • We do not ship to P.O. Boxes, APO/FPO addresses, or some remote locations. Please provide a valid residential or business address to ensure successful delivery.

Customs, Duties, & Taxes

  • International orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information.

Lost or Damaged Packages

  • We are not responsible for packages lost or damaged in transit. If your package arrives damaged, please contact the shipping carrier to file a claim. However, if your package is lost or significantly delayed, please reach out to our customer service team at Dummyfresh@hotmail.com for assistance.

Address Errors

  • Please ensure that all shipping information is correct before finalizing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error in your shipping address, please contact us immediately at [Your Contact Information].

Contact Us

  • If you have any questions or concerns about your order, please don’t hesitate to contact our customer service team at [Your Contact Information]. We’re here to help!